1. Introduction
Welcome to Sold.lk, Sri Lanka’s premier buy and sell marketplace and free classified website. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our free classified advertising platform at https://sold.lk/.
Your privacy is fundamental to our mission of creating Sri Lanka’s most trusted sri lanka marketplace. This policy applies to all users of our free ads sri lanka platform, whether you’re posting classified ads sri lanka, browsing listings, or using any of our services to buy and sell in sri lanka.
By using our free classifieds platform, you consent to the data practices described in this Privacy Policy. If you do not agree with our practices, please do not use our sri lanka ads service.
2. Information We Collect
2.1 Account Information
When you create an account on our free classified website, we collect:
- Full name and contact details
- Email address and phone number
- Location information (city, district)
- Account credentials (username and encrypted password)
- Profile photo (optional)
- Verification documents (for verified accounts)
2.2 Listing Information
When you post free classified ads on our buy and sell sri lanka platform, we collect:
- Item or service descriptions and specifications
- Photos and media files
- Pricing and availability information
- Category and location details
- Contact preferences and visibility settings
2.3 Communication Data
Our sri lanka marketplace platform collects:
- Messages exchanged through our internal messaging system
- Email communications with customer support
- Phone call records (when contacting our support team)
- Feedback and review submissions
2.4 Technical Information
When you use our free ads sri lanka service, we automatically collect:
- IP address and device identifiers
- Browser type and operating system
- Pages visited and time spent on our platform
- Search queries and filter preferences
- Mobile device information and app usage data
- Cookies and similar tracking technologies
2.5 Transaction Information
For users who sell online sri lanka through our platform:
- Payment method information (through secure third-party processors)
- Transaction history and amounts
- Billing and shipping addresses
- Purchase confirmations and receipts
3. How We Use Your Information
3.1 Platform Operations
We use your information to operate our classified ads sri lanka platform by:
- Creating and managing your user account
- Processing and displaying your free classified ads
- Facilitating communication between buyers and sellers
- Providing search and filtering functionality
- Maintaining platform security and preventing fraud
3.2 Service Improvement
Your data helps us enhance our free classified advertising service through:
- Analyzing user behavior and platform performance
- Developing new features and improving existing ones
- Personalizing your experience on our sri lanka ads platform
- Optimizing search results and recommendations
3.3 Communication and Support
We use your contact information to:
- Send important updates about your classified ads
- Provide customer support for our buy and sell in sri lanka service
- Notify you of new messages and inquiries
- Share platform updates and new features
- Send promotional content (with your consent)
3.4 Safety and Security
To maintain a safe sri lanka marketplace, we use information for:
- Verifying user identities and preventing fake accounts
- Detecting and preventing fraudulent activities
- Monitoring compliance with our Terms of Service
- Investigating reported violations or disputes
4. Information Sharing and Disclosure
4.1 Public Information
When you post free ads sri lanka on our platform, certain information becomes publicly visible:
- Item descriptions, photos, and pricing
- Your chosen display name or business name
- General location (city/district level)
- Contact information you choose to make public
4.2 Service Providers
We may share your information with trusted third-party service providers who help us operate our free classified website:
- Cloud hosting and data storage providers
- Payment processing companies
- Email and SMS service providers
- Analytics and performance monitoring tools
- Customer support platforms
4.3 Legal Requirements
We may disclose your information when required by Sri Lankan law or to:
- Comply with legal obligations and court orders
- Protect our rights and property
- Investigate potential violations of our Terms
- Ensure the safety of our users and the public
4.4 Business Transfers
In the event of a merger, acquisition, or sale of our buy and sell sri lanka platform, your information may be transferred to the new owners, subject to the same privacy protections.
5. Data Security and Protection
5.1 Security Measures
We implement robust security measures to protect your information on our sri lanka marketplace:
- Industry-standard encryption for data transmission
- Secure servers with restricted access controls
- Regular security audits and vulnerability assessments
- Multi-factor authentication for sensitive accounts
- Automatic logout and session management
5.2 Data Retention
We retain your information for as long as necessary to provide our free classified advertising services:
- Active account information: Retained while your account is active
- Classified ads sri lanka: Retained for the duration of the listing plus archival period
- Communication records: Retained for customer support and legal compliance
- Technical logs: Retained for security and performance analysis
5.3 Data Backup and Recovery
To ensure continuity of our free classifieds service:
- Regular automated backups of all user data
- Secure offsite storage with encryption
- Disaster recovery procedures to maintain service availability
6. Your Privacy Rights and Choices
6.1 Account Management
You have full control over your account on our buy and sell in sri lanka platform:
- Update your profile information and contact details
- Modify privacy settings and visibility preferences
- Delete or deactivate classified ads
- Choose communication preferences and notifications
6.2 Data Access and Portability
You have the right to:
- Access all personal information we hold about you
- Request a copy of your data in a portable format
- Review the free ads sri lanka and messages associated with your account
6.3 Data Correction and Deletion
You can:
- Correct inaccurate or outdated information
- Request deletion of your personal data (subject to legal requirements)
- Close your account and remove your presence from our sri lanka ads platform
6.4 Marketing Communications
You can control marketing communications by:
- Unsubscribing from promotional emails
- Adjusting notification preferences in your account settings
- Opting out of SMS marketing messages
7. Cookies and Tracking Technologies
7.1 Cookie Usage
Our free classified website uses cookies to:
- Remember your login status and preferences
- Provide personalized search results and recommendations
- Analyze platform usage and performance
- Enable social media integration and sharing
7.2 Cookie Types
We use several types of cookies on our sri lanka marketplace:
- Essential Cookies: Required for basic platform functionality
- Analytics Cookies: Help us understand user behavior and improve our service
- Preference Cookies: Remember your settings and customizations
- Marketing Cookies: Used for targeted advertising (with your consent)
7.3 Cookie Management
You can control cookies through:
- Browser settings to block or delete cookies
- Our cookie preference center
- Third-party opt-out tools for advertising cookies
8. International Data Transfers
While our buy and sell sri lanka platform primarily serves Sri Lankan users, we may transfer data internationally for:
- Cloud storage and backup services
- Technical support and maintenance
- Analytics and performance monitoring
All international transfers are protected by appropriate safeguards and comply with applicable data protection laws.
9. Children’s Privacy
Our free classified advertising platform is not intended for children under 18 years of age. We do not knowingly collect personal information from minors. If we discover that we have collected information from a child under 18, we will delete it immediately.
Parents or guardians who believe their child has provided personal information to our classified ads sri lanka platform should contact us at [email protected].
10. Third-Party Links and Services
10.1 External Links
Our free ads sri lanka platform may contain links to external websites, social media platforms, and third-party services. This Privacy Policy does not apply to these external sites, and we encourage you to review their privacy policies.
10.2 Social Media Integration
If you connect social media accounts to our sri lanka marketplace, we may access public information from those platforms according to your privacy settings on those services.
10.3 Payment Processors
When you use payment services on our sell online sri lanka platform, your financial information is processed by secure third-party payment processors who have their own privacy policies.
11. Data Processing Legal Basis
We process your personal information based on:
- Contractual Necessity: To provide our free classifieds service
- Legitimate Interests: To improve our platform and prevent fraud
- Legal Compliance: To meet regulatory requirements in Sri Lanka
- Consent: For marketing communications and optional features
12. Regional Privacy Rights
12.1 Sri Lankan Users
As our primary user base, Sri Lankan users have specific rights under local data protection laws:
- Right to access and correct personal information
- Right to data portability and deletion
- Right to withdraw consent for processing
- Right to lodge complaints with relevant authorities
12.2 International Users
Users from other jurisdictions may have additional rights under their local privacy laws, which we respect and accommodate where applicable.
13. Privacy Policy Updates
13.1 Notification of Changes
We may update this Privacy Policy to reflect changes in our buy and sell in sri lanka service or legal requirements. We will notify users of significant changes through:
- Email notifications to registered users
- Prominent notices on our free classified website
- Updates to the effective date at the top of this policy
13.2 Continued Use
Your continued use of our sri lanka ads platform after privacy policy updates constitutes acceptance of the revised terms.
14. Data Protection Officer
For questions about data protection and privacy on our classified ads sri lanka platform, you can contact our Data Protection Officer at:
Email: [email protected]
Main Contact: [email protected]
Website: https://sold.lk/
15. Complaints and Dispute Resolution
15.1 Internal Resolution
If you have concerns about our privacy practices on the free classified advertising platform, please contact us first so we can address your concerns directly.
15.2 Regulatory Bodies
Sri Lankan users may also lodge complaints with relevant data protection authorities if they believe our practices violate applicable privacy laws.
16. Contact Information
For any questions, concerns, or requests regarding this Privacy Policy or your personal information on our sri lanka marketplace, please contact us:
Primary Contact: [email protected]
Website: https://sold.lk/
Postal Address: [Physical Address if applicable]
Response Time: We aim to respond to all privacy-related inquiries within 72 hours.
17. Consent and Acknowledgment
By using Sold.lk’s buy online sri lanka and sell online sri lanka services, you acknowledge that you have read and understood this Privacy Policy and consent to our collection, use, and disclosure of your personal information as described herein.